Average Reviews:
(More customer reviews)This item broke 3 hours into using it. Tiger direct (whom i purchased it through) was not at all interested in helping me fix the problem. I purchased the item on the first of Feb 2007, I received it on the 7th (quick shipping I have to admit that usually it takes 2-3 weeks for stuff to get out here to Iraq) The power cable fried 3 hours into use, now I have this shiny piece of metal in my living area with my whole life on it, and I can't get to any ofthe info. I've waited for almost 3 weeks for a response from tiger direct and they have neglected to answer multiple emails from me, I had to use a morale call to the states to call the company to fix the problem which in the end I got a very nasty attitude from the person on the other end of the phone who told me they can't send me another power cable and then gave me the number to the manufacturer who agreed quickly to send me another power cable free of charge (shipped out the same day I called) I'm not sure why Tiger direct couldn't just do that in the first place instead of making me wait for 20 days on "we're waiting on a decision from our product manager" Very disgusted with the product, not even sure if it still works, just hoping the power cable didn't fry the external as well. Personally speaking- spend the extra money to get a better more durable external hard drive, this one isn't worth the stress you'll encounter.
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Product Description:
Portability and versatility mean everything in the digital age. If you can't access your data wherever you are, you'll lose your competitive advantage. US Modular's small but durable external hard drives feature USB and FireWire ports or USB2.0 only ports to double your data management options. Safe. Dependable. Durable. And powerfully portable. You can rely on US Modular external hard drives for high-performance data security and versatility.
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